Frequently Asked Questions

Fully Managed IT Services – Advanced monitors, manages, supports, and secures all IT systems and users for a fixed and predictable monthly fee.

Break/Fix IT Support Services – We offer comprehensive Break/Fix IT Support Services that are designed to meet all of your IT needs. From troubleshooting and repair to ongoing maintenance and system upgrades, our team of skilled professionals has you covered.

Cybersecurity

IT Consulting

Cloud Services

Network Connectivity (ISP Services)

By leading with IT strategy and compliance guidance, Advanced fills two major gaps in the IT provider industry. This expertise helps clients:

  • Save time, money, and increase profitability.
  • Reduce employee frustration and improve team morale.
  • Solidify defenses against data breaches, ransomware attacks, and legal exposure.
  • Lower cybersecurity and compliance risk

IT Management Services

  • Account Management
  • Vendor & Software Concierge Service
  • Unlimited Remote & Onsite Support
  • Strategic Planning
  • Account and Ticket Management with Customer Portal

Network, Server and Workstation Management

  • 24/7/365 Monitor & Management
  • Cloud Server Monitoring & Maintenance (e.g. Patches, Updates)
  • Workstation Monitoring & Maintenance (e.g. Patches, Updates)
  • User Account Administration & Management
  • Managed Backups
  • IT Infrastructure Documentation

Network Security

  • Managed EDR (Antivirus)
  • Firewall Management

Email Licensing, Support & Management

  • Microsoft Office 365 Business Standard
  • Avanan Protect E-mail antivirus and anti-phishing
  • Dropsuite E-Mail backup

Advanced selectively partners with growing organizations that like applying strategy and budgets to a proven IT process based on standards and best practices – to improve performance and lower risk.

Advanced creates and maintains powerful, quiet, and secure IT systems by actively engaging and advising our clients in regularly scheduled Strategic Business Reviews with a vCIO.

We limit new client onboardings to two per month. This approach allows us to institute comprehensive, data-driven quality controls – on the front end – which create increasing operating leverage for our clients throughout the lifetime of the relationship.

The following verticals:

  • Professional
  • ServicesCPA
  • Legal
  • Finance
  • Insurance
  • Real Estate
  • Consulting
  • Manufacturing
  • Healthcare
  • Nonprofit