Reliable IT support.
Real People.
Jacksonville businesses. Fully supported.
Enterprise-grade IT support, delivered with personal service for small and medium-sized businesses in Jacksonville and beyond.
Trust Advanced to take full responsibility for your IT - from day-to-day support to long-term planning - so problems are solved, costs are predictable, and your Jacksonville business gets consistent, dependable IT support.
“Quick response time when solving issues and seamlessly manage our internet security for both our small business and our home!”
Jennifer Ross
Locksmith
Expert | Reliable | Responsive
Our team, accountable for your
IT support.
When something goes wrong with your IT, you don’t want to be passed around a ticketing system or explained away by a helpdesk you’ve never met – you want reliable IT support from people who know your business.
With Advanced, your IT is supported by a consistent team of experienced engineers who take responsibility for keeping your systems running – providing day-to-day business IT support you can reply on.
You’ll know who you’re working with, you’ll speak to real people, and issues are owned through to resolution.
It’s enterprise-grade IT support, delivered with the personal service and accountability you need.
Customized Solutions from Business Experts
Expert IT Guidance Every Step of the Way
We understand the IT challenges growing businesses face because supporting them with reliable IT support is what we do every day.
Advanced specialises in delivering well-managed, tailored IT support for small and medium-sized businesses in Jacksonville and beyond. We take the time to understand how your business operates, then design and manage a business IT support service that fits your needs.
You get practical guidance, consistent support, and confidence your IT is being handled properly – a team accountable for your day-to-day IT support.
Enterprise Standards
You can expect the same top experts, service and delivery that enterprise businesses rely on.
Competitive Pricing
Enterprise-level IT support you can afford. Our pricing is simple, transparent and no surprises.
Adaptable
Enjoy flexible support that adapts as your business changes and grows.
Reliable
Trust us to respond promptly, give honest recommendations and deliver reliable IT results that last.
“It doesn’t keep me awake at night. I know they’re there to protect our systems.”
Nelma Bazaldua
RM Myers Company Inc.
Jacksonville IT Support service packages for small and medium sized business
Flexible packages for straightforward, reliable business IT support
Advanced offers IT support packages designed around the size, security requirements, and technology setup that make sense for your business.
You can choose from fully managed IT support – including remote and onsite IT support – where we take complete responsibility for your systems, or co-managed IT support if you already have some in-house capability and need additional expertise, cover, or guidance.
And when things do go wrong, we’re here to help – whether you’re an existing customer or you just need reliable IT helpdesk support, network support, back-up and recovery support or cybersecurity support – to get you back up and running.
Every business we work with benefits from the same level of structured advice and best practice that larger organisations rely on, delivered with clear options, predictable pricing, and a service that fits.
Hand over responsibility for your systems and infrastructure to a team that manages IT properly.
With Advanced, we take full ownership of your technology environment – monitoring, maintaining, and supporting it day to day – so your systems remain reliable, secure, and fit for the way your business operates.
You get responsive support, predictable outcomes, and the confidence that your IT is being handled.
If your business has some IT capability in-house, but not enough capacity or specialist expertise all the time, we work alongside your team to provide the additional support you need.
This service flexes around the level and type of help required – giving you access to experienced engineers, structured guidance, and consistent cover to keep your technology stable, secure, and well managed.
Whatever your current level of cyber security, we help you assess risk, strengthen controls, and improve your overall security posture.
Our team translates complex technical requirements into clear, practical steps that fit your business – helping to protect your systems, data, and people without unnecessary complexity.
Whether your business already operates in the cloud or you’re considering your options, Advanced provides expert guidance and hands-on IT support.
We support cloud-based environments both onsite and remotely, and can help you plan, design, migrate, and optimise your setup – ensuring your systems are reliable, secure, and aligned with the way your business works.
When IT issues occur, disruption can quickly affect your people, operations, and revenue.
Our Rapid Response service is designed to restore IT systems quickly and minimise downtime – whether you’re dealing with a minor issue or a major outage. With a local team on hand, we can respond fast and take ownership of resolving the problem.
Interested in Finding out More?
We'd love to see if we can help your business!
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In a hurry? Request a call back and one of our experts will be right with you. -
Interested in meeting one of the Advanced IT Support team to discuss how we work and what the options are? Simply click, 'Let's Meet'. -
We can take 30-minutes to cover your biggest challenges or ambitions, and see if we're the right fit to help you succeed - all in the time it takes to grab lunch.
