Reliable Non-Profit IT Support Services to Empower Your Mission

Affordable and expert IT solutions designed for non-profits so you can focus on making an impact.

Your Mission, Our Support

Helping You Advance With Effortless IT

Spend more time building donor relationships and less time dealing with frustrating tech issues. Our expert IT support team provides fast, reliable assistance with an average response time of just 15 minutes. We help non-profits in the Jacksonville area:

✅ Configure secure document repositories
✅ Manage and optimize Office 365
✅ Streamline and integrate business processes
✅ Enhance productivity and collaboration
✅ Reduce employee frustration and turnover

Bring your organization up to speed with the latest technology. Contact Advanced today to learn how our tailored IT solutions can modernize your operations and boost team morale.

Permanent Answers

We solve problems at their source, not just patch symptoms.

Our thorough approach examines underlying causes to prevent repeat issues that waste your time and money.

Flexible Support Options

Choose from remote troubleshooting, on-site technical support in Jacksonville and the surrounding areas, or both.

Get help your way, when and where you need it.

Business-Hour Reliability

Technical support aligned with your schedule.

During business hours, you'll always reach a familiar voice who knows your systems.

Clear Communication

Even the most complex technical solutions can be explained in plain language.

We ensure you understand what's happening and why, without the jargon.

“When we need anything from Advanced, we can call them, they’ll always answer, the team are very helpful.”

“I would recommend Jeremiah’s team to anyone that needs IT Support.”

Logo for RMMyers company

Nelma Bazaldua

RM Myers Company Inc.

Rapid Response

Connect with an experienced technician within minutes, not hours. Your critical issues get immediate attention to keep business disruption minimal.

System Familiarity

Work with support staff who know your setup and preferences. No repeating information or explaining your environment every time.

Comprehensive Coverage

From basic workstation issues to complex network problems, we handle all your technical support needs under one roof.

Proactive Monitoring

Many issues are resolved before you even notice them, thanks to continuous system oversight and early intervention.

IT Support That’s Always There

Dedicated, Personal Assistance That's Never Out of Reach

Why Choose Us?

When it comes to IT support for non-profits, you need a partner who understands your unique challenges and budget constraints. Here’s why organizations trust us:

Experience Working with Non-Profits

We specialize in supporting mission-driven organizations, ensuring your technology aligns with your goals. Our team understands the tools and systems non-profits rely on and how to maximize their effectiveness.

Affordable Pricing Tailored for Non-Profits

We offer cost-effective IT solutions designed with non-profit budgets in mind.

Dedicated Support Team

Our knowledgeable IT experts provide responsive and personalized support, with an average response time of just 15 minutes.

Proven Success with Real Organizations

We’ve helped numerous non-profits improve efficiency, enhance collaboration, and safeguard their data. Our testimonials showcase how we’ve empowered organizations just like yours with reliable IT support.

"But Aren't We Too Small for An IT Department?"

Yes and no. You might be too small for an internal department or a full-time, in-house IT guy – but that’s the beauty of managed IT.

You gain access to an entire team of tech professionals for less than the cost of hiring just one.

Your IT support, network management, cloud, helpdesk, and cybersecurity needs are all covered, without you having to pay for upskilling down the line – we stay current with training and technology at no extra cost to you.

Group team photo outside office

The Advanced Approach

How We Handle Managed IT Services in Jacksonville

Our comprehensive management approach includes:

Two Advanced IT members working on report together giving support

Current State Analysis

We start by thoroughly examining your existing systems, processes, and pain points. This lets us understand what’s working and what isn’t.

IT support technician wearing an 'Advanced IT Support' uniform, sitting at a desk while multitasking on a computer and phone

Gap Identification

Using industry benchmarks and best practices, we pinpoint exactly where technology constraints are limiting your growth potential.

Future State Planning

Together, we design your ideal technology environment based on your specific business needs, industry requirements, and growth plans.

Engineer working at desk unscrewing and fixing laptop

Implementation Strategy

We also create a detailed, step-by-step plan to achieve your technology and IT goals while minimizing business disruption.

Interested in Learning More?

Book an Assessment with Jeremiah

Spend just 30 minutes with us exploring how the right IT support could help your Jacksonville business move forward.

In this quick, no-pressure chat, we’ll share our expertise, uncover your biggest challenges, and see if we’re the right fit to help you overcome them – all in the time it takes to grab lunch.

Book in with our founder, Jeremiah, today.

Jeremiah - director at Advanced IT Support headshot backgroundless