Advanced Business IT Support in Jacksonville

For teams who need technical issues solved quickly and properly the first time around.

Seamless IT, Lasting Solutions

Helping You Advance With Effortless IT

Are you tired of temporary fixes that leave your IT vulnerable? Need solutions that are worth the money and solve issues at their source, not quick patches that need repairing again next week?

We understand the frustration of recurring tech issues and a seemingly wasted IT spend. That’s why our dedicated team provides reliable solutions that ensure your systems run smoothly today, tomorrow, and every day after that.

Permanent Answers

We solve problems at their source, not just patch symptoms.

Our thorough approach examines underlying causes to prevent repeat issues that waste your time and money.

Flexible Support Options

Choose from remote troubleshooting, on-site technical support in Jacksonville and the surrounding areas, or both.

Get help your way, when and where you need it.

Business-Hour Reliability

Technical support aligned with your schedule.

During business hours, you'll always reach a familiar voice who knows your systems.

Clear Communication

Even the most complex technical solutions can be explained in plain language.

We ensure you understand what's happening and why, without the jargon.

“When we need anything from Advanced, we can call them, they’ll always answer, the team are very helpful.”

“I would recommend Jeremiah’s team to anyone that needs IT Support.”

Logo for RMMyers company

Nelma Bazaldua

RM Myers Company Inc.

Rapid Response

Connect with an experienced technician within minutes, not hours. Your critical issues get immediate attention to keep business disruption minimal.

System Familiarity

Work with support staff who know your setup and preferences. No repeating information or explaining your environment every time.

Comprehensive Coverage

From basic workstation issues to complex network problems, we handle all your technical support needs under one roof.

Proactive Monitoring

Many issues are resolved before you even notice them, thanks to continuous system oversight and early intervention.

IT Support That’s Always There

Dedicated, Personal Assistance That's Never Out of Reach

Want IT support that treats you like more than a ticket in the queue?

Our team is dedicated to providing immediate assistance, on-site or remotely. With our expert engineers just a call away, you can rest assured that your technical issues will be resolved swiftly and efficiently – by people who don’t need to be reminded about your systems and workflows.

"But Aren't We Too Small for An IT Department?"

Yes and no. You might be too small for an internal department or a full-time, in-house IT guy – but that’s the beauty of managed IT.

You gain access to an entire team of tech professionals for less than the cost of hiring just one.

Your IT support, network management, cloud, helpdesk, and cybersecurity needs are all covered, without you having to pay for upskilling down the line – we stay current with training and technology at no extra cost to you.

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The Advanced Approach

How We Handle Managed IT Services in Jacksonville

Our comprehensive management approach includes:

Two Advanced IT members working on report together giving support

Current State Analysis

We start by thoroughly examining your existing systems, processes, and pain points. This lets us understand what’s working and what isn’t.

IT support technician wearing an 'Advanced IT Support' uniform, sitting at a desk while multitasking on a computer and phone

Gap Identification

Using industry benchmarks and best practices, we pinpoint exactly where technology constraints are limiting your growth potential.

Future State Planning

Together, we design your ideal technology environment based on your specific business needs, industry requirements, and growth plans.

Engineer working at desk unscrewing and fixing laptop

Implementation Strategy

We also create a detailed, step-by-step plan to achieve your technology and IT goals while minimizing business disruption.

Interested in Learning More?

Book an Assessment with Jeremiah

Spend just 30 minutes with us exploring how the right IT support could help your Jacksonville business move forward.

In this quick, no-pressure chat, we’ll share our expertise, uncover your biggest challenges, and see if we’re the right fit to help you overcome them – all in the time it takes to grab lunch.

Book in with our founder, Jeremiah, today.

Jeremiah - director at Advanced IT Support headshot backgroundless